Privacy Policy

1. Introduction

   At Golden Sunrise Group ("Company"), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, including bus rentals, private transfers, day tours, and hourly tours ("Services")

2. Information We Collect
   We may collect the following types of information:
   1. Personal Information
      1. Name
      2. Contact details (email address, phone number, physical address)
      3. Payment information (credit / debit card details, billing address)
      4. Identification documents (if required for specific services)
3. How We Use Your Information
   We use the information collected for the following purposes:
   1. To process bookings and payments
   2. To communicate with you about your bookings, changes or cancellations
   3. To provide and improve our Services
   4. To comply with legal and regulatory requirements
   5. For internal record-keeping and administrative purposes
4. Information Sharing and Disclosure
   We do not sell or rent your personal information to third parties. However, we may share your information with the following entities under specific circumstances:
   1. Service Providers: Third-party companies that assist with payment processing, transportation or other operational services
   2. Legal Obligations: When required by law, regulation or legal process
5. Data Retention

   We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements

6. Security of Your Information
   We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security
7. Your Rights
   Depending on your location, you may have the following rights regarding your personal information:
   1. Access your personal data
   2. Request correction of inaccurate or incomplete information
   3. Request deletion of your personal data
   4. Object to the processing of your personal data
   5. Withdraw consent at any time when processing is based on your consent

   To exercise these rights, please contact us at info@golden-sunrise.com

8. Cookies and Tracking Technologies
   Our website may use cookies and similar technologies to enhance user experience and gather information about website usage. You can manage your cookie preferences through your browser settings
9. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your information
10. Contact Us
    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via email info@golden-sunrise.com

By using our services, you acknowledge that you have read, understood and agreed to this Privacy Policy.