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General Information
We offer a range of travel services, including:
- Transfers: Private and group transportation to / from airports, hotels or other locations
- Group Services: Hourly service, day service, tours and event transportation
We operate in Europe, Scandinavia, Baltics, UK. If your desired location isn't listed, contact us, and we'll try to accommodate your request
Yes, our services are available 365 days a year, including holidays
Transfers
We provide:
- Airport Transfers: Pickup and drop-off services to / from airports
- Hotel Transfers: Transportation between hotels and other destinations
- Custom Transfers: Tailored routes based on your specific needs
You can book a transfer through our website or by email. Provide your pick-up and drop-off details, date, and time
We monitor flight schedules. If your flight is delayed, our driver will adjust the pickup time accordingly
Payments
We accept payments via:
- Credit / Debit Cards (Visa, Mastercard) we charge extra 3.5% for credit card payments due to transaction fees
- Online Payment Gateways (Stripe)
- Bank Transfers (WISE)
For certain services, especially group bookings or customized packages, a deposit may be required. The balance can be paid before the service date
Cancellation policies vary depending on the service booked. Please refer to our terms and conditions or contact us for details
Refunds are subject to our cancellation policy. If eligible, the amount will be credited back to your original payment method
Contact Information
You can reach us through the following channels:
- Email: info@golden-sunrise.com
- Phone / WhatsApp: +37126819544
Our customer support team is available:
- Monday – Friday: 9:00 AM – 06:00 PM
- Saturdays, Sunday and Holidays: Limited hours
Additional Questions
Yes, you can modify your booking by contacting us at least 72 hours before the scheduled service
We strive to provide the best service. If you have any concerns, please contact us directly and we'll resolve the matter promptly